It appears that cell phones aren’t the only product Samsung is having issues with at the moment, certain models of Samsung top-load washing machines have been exploding in peoples homes. To date, over 21 people have called into the CPSC to report their Samsung washer has literally exploded into pieces on them during use.
Some Samsung Washing Machines Breaking Apart Under Load
Not only is this a frightening prospect, but some are claiming Samsung has known about this issue for a while now and is still doing little about it. This comes at a bad time for the company, already reeling from a record setting recall of its Galaxy Note 7 phone which is now known to have a battery pack that can catch on fire.
The CPSC wrote:
The U.S. Consumer Product Safety Commission (CPSC) is actively and cooperatively working with Samsung to address safety issues related to certain top-load washing machines made between March 2011 and April 2016. CPSC is advising consumers to only use the delicate cycle when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate cycle lessens the risk of impact injuries or property damage due to the washing machine becoming dislodged.
CPSC and Samsung are working on a remedy for affected consumers that will help ensure that there are no further incidents. We will provide updated information to the public as soon as possible. Consumers can contact Samsung for more information. Consumers should report any incidents to CPSC via our website www.SaferProducts.gov.
This all falls in line with some of our own complaints about the Samsung brand, as outlined in our most recent Samsung Refrigerator Review, namely that they iterate their product models too quickly in order to “one -up” the competition and help game the Consumer Reports surveys, leading to possible missteps in product design and questionable long-term durability.
See Samsung’s statement here.